Get in Touch
Have a question about a product, a special request, or just want to say hello? We would love to hear from you.
We Are Here to Help
indiafoodandgifts is a one-person operation based in Massachusetts — which means when you contact us, you are talking directly to the person who runs the store, packs the orders, and genuinely cares about every customer. There is no ticket system, no outsourced support team, and no scripted responses. Just a real person who has been doing this since 2009 and takes pride in getting things right.
The best way to reach us for order-related questions is through eBay's messaging system, where we can see your order details and respond quickly. For general questions, cultural inquiries, product requests, or anything else, use the contact form below and we will get back to you within 24 hours. We also welcome feedback — good or constructive — because it helps us serve the community better.
Reach Us on eBay
eBay Store
Browse our full catalog of 400+ authentic Indian products — spices, sarees, bindis, cricket equipment, collectibles, and more. Each listing includes detailed descriptions, shipping information, and buyer protection through eBay.
Visit Our eBay StoreeBay Messages
For order inquiries, shipping questions, or product requests, eBay's messaging system is the fastest way to reach us. We can see your order details directly and typically respond within 24 hours, often sooner.
Message Us on eBayLeave Feedback
If you have received your order and are happy with it, leaving feedback on eBay takes just a minute and makes a real difference to a small independent seller. Over a decade of Top Rated status has been built one review at a time.
Leave FeedbackSend Us a Message
Have a question about a product, order, or anything else? We respond within 24 hours.
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Frequently Asked Questions
Do you have a physical store?
We are a fully online business based in Massachusetts. We operated a physical store until 2020, when COVID-19 changed the retail landscape for small businesses everywhere. Rather than close entirely, we pivoted fully to eBay — which has allowed us to reach customers in over 60 countries and keep prices competitive by eliminating the overhead of a physical location.
Do you ship internationally?
Yes — we ship to over 60 countries worldwide and have done so since joining eBay in 2013. Shipping costs and estimated delivery times vary by destination and are listed clearly on each product page. We use tracked shipping for all international orders so you always know where your package is.
How do I track my order?
Once your order ships, you will receive a tracking number through eBay's notification system. You can track your package directly from your eBay account under 'Purchase History.' If you have any trouble locating your tracking information, send us a message through eBay and we will look it up for you right away.
Can I request a specific product?
Absolutely — product requests are one of our favorite parts of the job. If you are looking for something specific that you do not see in our store, send us a message through eBay with as much detail as you can. We have been sourcing authentic Indian products since 2009 and have a wide network of suppliers. We cannot guarantee every request, but we will always try.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original, unused condition. To initiate a return, please contact us through eBay's messaging system first so we can guide you through the process. We handle every return personally and aim to resolve any issue quickly and fairly.
Are you a franchise or chain?
Not at all. indiafoodandgifts is 100% individually owned and operated — one person, one passion, no investors, no franchises, and no corporate structure. Every order is packed personally, every message is answered personally, and every decision about what to sell is made based on genuine knowledge of and love for Indian culture. That independence is something we are proud of.